Brynteg Medical Practice

Repeat prescriptions

Please allow 72 hours for the prescription to be prepared. A new repeat ordering service called My Health Online has recently been introduced that enables patient’s to order scripts via the internet.

If you wish to register to use the My Health On Line Prescription Service please click the link below or call to the Surgery to request a My Health Online Account Form. Please bring proof of identity documents with you.

Proof of Identity is necessary to protect patient confidentiality. Identification documents should confirm your full name, residential address and date of birth. Ideally this will include photo ID such as a passport or new style driving licence and an appropriate household bill.

Follow this link to download the My Health Online registration form

Scripts may be requested by post if a stamped addressed envelope is provided, or by calling in to the surgery to use the repeat prescription box in the foyer. A note on the sheet attached to your prescription will tell you if you need to see a doctor before your next prescription can be issued. Please do not expect to be seen the day your tablets run out. Think ahead, don’t wait until you’ve taken your last tablet before asking for a repeat prescription. Help us to help you.

In exceptional circumstances a telephone request will be accepted. However this service is mainly for the benefit of the elderly, infirm and housebound patients.

Please note, in light of the Covid-19 pandemic, we will request which pharmacy you would like to collect your prescription from and forward it to them for you, alleviating the need to visit the surgery.


What is a repeat prescription?

Many patients have a repeat prescription, meaning that they can regularly receive a certain medication without having to see their doctor each time. Some patients order these repeat prescriptions themselves and others choose to use a pharmacy to order the medicines on their behalf.

There are several different ways to order your repeat medication:

  • Order online via My Health On Line
  • Through your local pharmacy
  • Via our post box

We ask you to only order medicine when needed. Please check how many days’ medicine you have before orderin a new script. Please do not order until you have less than 7 days of medicines left. It takes 72 hours to issue a prescription.

You may be asked to make an appointment with a doctor or other clinician in order that a review of your medication and health be carried out. It will also give the doctor an opportunity to monitor and control what medicines you do and do not use. The review will also address any safety concerns as well as ensuring that NHS money is used efficiently by reducing the amount of unused medicines as well as stopping medicines that are no longer appropriate.

Date published: 8th October, 2014
Date last updated: 24th June, 2020