Brynteg Medical Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Carers

Carers look after someone – a relative, friend or neighbour – who is ill, frail or disabled and cannot manage on their own or who is unable to manage without ... [continue] Carers

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. As a patient, you have the right to complain about any aspect of the ... [continue] Complaints and compliments

Helpful links

The Independent Older people’s Commissioner for Wales. The Commissioner’s role is to protect the rights and interests of people aged 60 or older in Wales. the four main functions of ... [continue] Helpful links

How to register

We have an open list, and welcome requests from patients living in our practice area. You can register by bringing your NHS medical card or completing a form available from ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient Feedback

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and ... [continue] Patient Feedback

Patient rights and responsibilities

Patients have the rights to: Be registered with a General Practitioner. Change doctor if desired. Be offered a health check on joining the practice. Receive emergency care at any time ... [continue] Patient rights and responsibilities

Practice boundary

Please see the map below for our practice boundary.

Updating your details

Please advise the receptionist of any changes; You will be asked to complete a form and provide identification. If you move out of the practice area you will be asked ... [continue] Updating your details

Violent or abusive behaviour

Brynteg Surgery has a zero tolerance policy and will not accept violence or abuse to their staff. The practice reserves the right to remove from the doctor’s list without prior ... [continue] Violent or abusive behaviour